How can I get a copy of my claims record

by Sean
(Tiverton, Ontario)

How can I get a copy of my claims record


Reply
Hi Sean,
It's not as simple to find your claims history for home insurance as it is for auto insurance. That said, insurance companies in Ontario submit claims data to an organization called CGI. Quoting their website http://www.cgi.com/en/insurance/property-risk-services (see below for a consumer link):

"CGI’s Habitational Insurance Tracking System (HITS) provides insurers with online access to 98 percent of all available personal property claims data in Canada, including Quebec (55 percent), making it the most comprehensive source of personal property claims information available today. When used in conjunction with other tools in CGI's personal property toolbox, HITS provides key information necessary for improved decision making in your personal property underwriting and claims adjustment processes. Even when there is no claims information available for the insured or the property, HITS can help underwriters assess a particular risk by providing a "score" for the area."

The consumer services section of the site can be found at: https://cgi-iis.com/RAPIDWEB/en/support/consumer-reports.aspx - At this link you can request what you are looking for.

Good luck!


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Apr 28, 2017
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correction to link NEW
by: Anonymous

Hello,

ON this page: http://www.canada-insurance-source.com/how-can-i-get-a-copy-of-my-claims-record.html
you give a link so consumers can get their reports. It is incorrect.
The correct link should be:
https://iis.cgi.com/RapidWeb/en/support/consumer-reports.aspx

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