Claims

by Denise
(Canada)

My car was boosted, and a fire occurred under the hood. I put the hood down, and left the car in the parking lot.
Next day I had it towed to my home. I had a mechanic look at it, and he told me a bypass wire was on the v6, and that everything was shorted out. My ECU was affected, including the wiring harness, and more. My car would not start.
I had everything replaced-and called my insurance to make a claim. They are now saying because I had it repaired, they can not pay me back the $$ I spent. I sent them bills, and pics of the remote starter that was all burnt. I have never made such a claim in my life of driving-32 years. I am a ten star rated for insurance. I don;t understand how they can do this. I have had the same insurance for years now. What can I do?

Claim Problem

Hi Denise,
Claims are supposed to be reported before repairs are done so the insurer has the opportunity to assess the situation and gather proof of the loss. That said, you should complain to your insurer and ask to speak with a claims manager about your situation. Be sure to point out how long you have been with the company claims free.

FREE Auto Insurance Quotes

Other Pages of Interest
car insurance in Ontario Canada
Car Insurance Canada
Car Insurance Quote Canada
Auto Insurance Questions

Or Ask another question at Ontario Auto Insurance Questions and Answers

Note: Keep in mind that insurance licensing, legislation, and policies often vary by province and most certainly by country. Canada Insurance Source is a free information source. So use this site to gain a general understanding of insurance with your own area and situation in mind. This insurance information is general in nature and the policy wordings always take precedence. It is possible that there are errors and omissions in this website and www.canada-insurance-source.com, or its authors, take no responsibility. Make sure you review the "please read" page.